Frequently Asked Questions

If you need us, we're here, ready to help with all your questions, including these.

Exhibitor Manual Contacts

What is included in my exhibit space rental?

Your exhibit space rental includes:

  • Standard booth equipment for linear booths, consisting of eight-foot-high back-wall drapes and three-foot-high side wall drapes.
  • One-line identification sign bearing company name, city and state and country, and exhibit space number.
  • Six exhibitor badges for each 100 square feet of exhibit space under contract if registered in advance.
  • A quota of Exhibitor Full Conference registrations, as well as Exhibitor Badges that allow you access to the following events: Art Gallery, Birds of a Feather, Emerging Technologies, Exhibition, Exhibitor Tech Talks, Exhibits Fast Forward, International Resources, Keynote Session, Posters, and the Studio.
  • Three tickets for the Computer Animation Festival for each 100 square feet of exhibit space under contract.
  • Priority points toward space selection for SIGGRAPH 2015.

If you have any questions regarding your participation in SIGGRAPH 2014, please write to SIGGRAPH 2014 Exhibition Management or call us: +1.630.434.7779.

Are there any display rules I need to be aware of?

Yes. These display rules are outlined in Exhibitor Rules & Regulations and must be adhered to, or your display may have to go through costly alterations before the show opens. The display rules are not meant to limit your ability to showcase your product, but rather to ensure each exhibitor an equal opportunity, within reason, to present their product or service in the most effective manner to the audience. The exhibitor’s responsibility can be summed up quite simply as: “Be a Good Neighbor".
Note: All demonstration areas must be organized within the exhibitor’s space so as not to interfere with any traffic aisles, and sampling or demonstration tables must be placed a minimum of 2’0” (60cm) from the aisle line. Exhibitor warrants and agrees that the exhibitor is solely responsible for assuming that its exhibit, demonstration(s) and all related materials are accessible to persons with disabilities and complies with all applicable provisions of the Americans with Disabilities Act.
Your agreement to abide by these display rules is a part of the space contract, and they will be strictly enforced by our Floor Managers.
What do I need to know about hanging signs?

Hanging identification signs and graphics will be permitted to a maximum height of 22’6” (6.86 meters) for all booths that are allowed to have hanging signs. Island Booth Configurations are the only booths that are permitted to display hanging signs.
How do I get badges for my exhibit staff?
When you log into your exhibitor registration page you will see an area labeled “Invite a Guest”. Click on that button, and you will be directed to a page that shows you how to create a VIP code that allows your customers and potential customers to come and visit you in the Exhibitionl only. Make sure to take advantage of this complimentary opportunity.
How can I invite guests to my booth?
When you log into your exhibitor registration page you will see an area labeled “Invite a Guest”
Click on that Button and you will be directed to a page instructing you on how to create a VIP code to invite your customers and potential to customers to come and visit you at the exhibit hall only. Make sure to take advantage of this complimentary opportunity.
How should I ship my exhibit materials in advance - to the warehouse, or direct to the convention center?

Making the right transportation decisions for your exhibit materials will not only save you time and money, but also a lot of aggravation. Exhibit transportation can be fairly complex. Review each transportation option in terms of cost, time frame, and type of shipment, and choose the one that best fits your situation. When possible, ship in advance to the warehouse. Our drayage contractor will receive materials and provide up to 30 days storage before delivering them to the Vancouver Convention Centre. Although the advance receiving rates are more than the direct shipping rates due to the additional handling, shipping your materials in advance is a good investment for the following reasons:
  • You can verify receipt of your materials well in advance of the exhibition, without worrying about lost or misdirected shipments.
  • You won’t have to deal with stand-by charges from your motor freight carrier while your direct shipment waits in line to be unloaded at the convention center.
  • You can be assured that your materials will be in your booth space when you, or your set-up crew, arrive to begin the installation process.
If you choose to ship direct, be sure to forward a copy of your material-handling order form and/or bill-of-lading to the drayage contractor to aid in tracing your shipment. You can contact the drayage contractor, Freeman, for additional information and to discuss all your shipping and material handling needs. 
Can I deliver my exhibit materials to the convention center myself?
Freight will be accepted only during exhibitor move-in. Please refer to Quick Facts for the specific exhibitor move-in dates and times. All shipments must have a bill of lading or delivery slip indicating the number of pieces‚ type of merchandise, and weight.
Can I carry my exhibit materials into the convention center to my booth?
Exhibitors may hand-carry their own materials into the exhibit facility through the front doors. The use of dollies, pump trucks, and other mechanical equipment is not permitted. Freeman will control access to the loading docks in order to provide for a safe and orderly move-in and move-out.
Is there security provided for my booth?

From the first day of move-in through the last day of move-out, there are 24-hour perimeter badge-checkers for the exhibit floor. This level of security is intended to control the access of people and material to and from the exhibit halls in a safe and organized manner. It is not intended as individual security for your booth and materials. Please remember that the convention center is a public building to which hundreds of individuals have access – let alone the number of individuals involved in the shipping of your materials to and from the exhibition, and setting up and tearing down displays.
Therefore, it is critical that exhibitors work closely with Exhibition Management in making every effort to safeguard their investment in the exhibition. Be security conscious at all times during your stay. Do not leave items of value in your booth overnight during the installation period or exhibition days without taking security precautions. Exhibitors can order overnight booth security from the security vendor. Remember that the security of your product is your responsibility. Don’t take chances!
Should I insure my exhibit materials?

Yes! Exhibitors are required to provide for their own floater insurance coverage, protecting against damage, loss, or theft. Please remember that the material-handling contractor cannot be held responsible for the disappearance of an exhibitor’s materials after delivery to the booth, or before the materials are picked up for loading out after the exhibition.
Remember that it is the responsibility of exhibitors to insure their property. ACM SIGGRAPH, their agents, Hall-Erickson, Inc., the Vancouver Convention Centre, and their respective agents will not be responsible in any way for theft, fire, or accident.
If I have a problem during installation, the exhibition, or dismantle, who do I see?

The first place you should go is the Exhibition Management Office, located in meeting room 206 in the West Hall. We are there to answer questions about display rules, help with labor questions, and in general provide a good source of information.
Another option is to visit with the customer service staff at the Freeman Service Center. The staff there have many years of hands-on experience and have lots to offer in the way of assistance. Of course, the show’s exhibition staff will be ready and willing to assist you in any way possible. The Exhibition Management Office will be in operation from installation through dismantle.
When can I begin dismantling my booth? When must dismantle be completed?

The exhibit hall will be open for exhibit dismantling on Thursday, 14 August (3:30 pm to 7 pm) and Friday, 15 August (8 am to 4:30 pm).
Note: Exhibitors are cautioned when making return travel arrangements to allow sufficient time following the closing of the show at 3:30 pm Thursday. All booths must be dismantled and packed by 4:30 pm, Friday. No exhibitor shall have the right prior to 3:30 pm on Thursday to pack or remove any articles or exhibit.
All outbound carriers must check in by 2 pm on Friday, 15 August. Freight not called for by 2 pm on Friday will be rerouted via Freeman’s Exhibit Transportation.
Note: Security personnel will ask every person removing material from the exhibit hall to show the “Property Removal Pass". This pass is only available from your company’s exhibit manager.
In Conclusion

We hope you have found this information helpful in preparing an exhibit program. If there are important areas we did not cover, or specific questions you would like to see addressed in greater detail, let us know. Your input is vital in helping us to produce an event that is efficient, productive, and profitable. We also encourage you to take the time to read through this Exhibitor Manual. Placing orders in advance can save you time and money.
Thank you for your participation and support.
Hall-Erickson, Inc.

98 East Chicago Avenue

Westmont, Illinois 60559 USA


+1.630.434.1216 fax